Lasso-Kettenstift

Our orders are shipped from our warehouse in Portland, Oregon. Your order will typically ship within 48 hours if placed Monday-Friday. Longer delays may occur over the holidays. 

We do ship internationally, but unfortunately cannot accept responsibility for customs.

We make all clothes to order for a few reasons: to combat waste, to be as size inclusive as possible, and to keep costs lower for you! Our pieces are up for preorder for one week at a time. After the preorder period, we make pieces with our small, fair trade sewing workshops. Production can take approximately 3 months depending on complexity and our sewist's schedule. 

All accessories and clothing items are final sale. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

European Union 14 day cooling off period
Because our clothing items are made to order, the EU cooling off period does not apply to us. We begin production one week after our preorder starts and you have that time before production begins to email us if you'd like to cancel your order. 

You can always contact us for any return question at support@tuesdaybassen.com